In the event of a claim or suit, our team of highly trained professionals performs a prompt, thorough investigation and evaluation, backed by medical experts who assist us in reviewing, analyzing, and evaluating the care and treatment provided.
We are committed to defending your professional reputation and protecting your peace of mind by promptly and thoroughly investigating every claim to determine the best course of action. And because your input is vital, you are consulted every step of the way.
When to Report
Report a claim in any of the following instances:
- Legal Action
- You are served with a lawsuit.
- You receive a letter from an attorney stating that they are making a claim on behalf of a patient against a physician, hospital or facility.
- You are contacted by a licensing board or regulatory agency stating they are starting an investigation.
- Adverse Event
- There is an unexpected outcome resulting in injury to the patient.
- A birth results in injury or death of the infant or mother.
(In this instance, you may want to consider preserving the placenta for future testing.)
- A failed medical device results in patient injury.
(Be sure to secure the defective device for future testing. Do not send the device back to the manufacturer for testing until you consult with us.)
- Injuries on or Damage to Property or Data
- A data breach involving a patient’s personal protected health information has occurred.
- If we insure your premises for general liability, notify us of any reported injuries or property damage that occur on the premises.
How to Report
- Through your Agent or Broker
If your agent or broker has asked that you contact him or her before reporting an event or claim to MMIC, please do so. Your agent or broker can forward the information to MMIC directly, essentially reporting the event or claim on your behalf.
Log in securely and click on "Report a Claim". Fill out the claim form and click "Submit".
With successful submissions of claims, you’ll receive an immediate confirmation - a confirmation email, and a claim number.